The staff are friendly and willing to help. The location was good with restaurants a short walk away. The room was clean and well stocked. Our request for extra towels and hangers was responded to quickly. The gym was clean, it is large with good quality equipment including a Peloton. It would be nice to have 12lb weights as well. The breakfast was typical, and the potatoes were actually freshly cut potatoes and not the frozen kind.
Adriana
July 2024
Three couples booked thru this site. After driving 6 hours to get Albuquerque, no reservations were found under any of our names, even tho each of us had rec'd conformation #s at least two times including an hour before our arrival. We had to wait in the lobby at least two hours for our room assignments without any compensation. Won't use this site again.
Fay
July 2024
Loved ur breakfast had an issue with my TV. It did take the staff a day to send someone but once I told them again they switched us to a different room. Staff was very friendly and awesome. We got delayed from our flight called the hotel I explained everything and I think her name was Claudia understood and she noted it. First time staying and it was a great experience. We would go back again.
Marina
February 2024
Very kind stuff at all times of the day, the wooow breakfast, very good coffee. Albuquerque is so nice and after spending the day in the good company all you wish for is a good place to spend the night to charge your batteries and this is a great place to do that.
Brigita
October 2024
I booked my room through Booking.com. I was double charged for two of the three rooms. When I contacted the front desk to get it corrected, Heather went to great lengths to correct it and keep me informed what was going on.
Jennifer
March 2024
The whole thing. I especially liked Anna at check in ( both stays ) she was so kind and knowledgeable very willing to accommodate what my room needs would be and was willing to help me stay organized with my travel and room. Please consider her for a raise, she has valuable customer service skills that should not go un-noticed.
Anonymous
December 2023
Personalization of the message when walking into the room. The staff while at check in and generosity of clean towels the staff offered.
Lashana
June 2024
The King size bed was so comfortable! The room was very clean! The staff was amazing!
Sara
October 2023
Clean room and comfortable beds. Friendly staff.
Erik
May 2023
This was my third stay with this particular location. Skylar is one of the best employees and deserves recognition. He was very helpful and always solution oriented. I will be staying with them again.
Lisa
January 2023
Reservations:
+1-833-728-2041